Challenge + Opportunity

Our client wanted to extend its digital reach to small and mid-size industrial wood customers but needed to assess its fragmented technology stack and business capabilities gaps to better understand customer needs.

Solution Highlights

We used our Envision Framework to build a strategy and leveraged EnvisionOnline’s Capabilities Library, Platform Selection tool, Now/New/Next approach, and customer research to create a roadmap, future-state architecture, and measurement plan.