Simplify Cloud Operations With Azure Managed Services
Cloud has undoubtedly eased daily business operations of the IT department. And yet, your organization still needs specialized cloud expertise to conquer the split focus demanded of your team to innovate and maintain operations.
As a certified Azure Direct Cloud Solution Provider (CSP), we help you drive innovation by providing support to keep your Microsoft Azure operations running. We deliver turnkey ISV solutions, custom applications, and fully managed cloud environments with 24/7 support and active monitoring on Azure infrastructure.
Services to Support Business Transformation on Microsoft Azure
Whether your IT team lacks certain skills or simply needs support with serving a large business, we’re here to help. Our expertise and comprehensive global support will help you make the most of Azure’s rich features. These services include:
- Data center migration
- Enterprise landing zone design
- Cloud governance (security, compliance policy, cost management)
- Monitoring and log analytics operations
- Azure Data Platform design
- App migration and modernization
- DevOps and infrastructure-as-code automation
- Turnkey commerce and CX solutions
- Advanced networking
- Disaster recovery as a service
- Cost and scale optimizations
- Incident management
- Active and passive security monitoring
- IaaS and PaaS resource management
Azure Managed Services Tailored to Your Needs
If you need full-scale support or just the basics, we offer three levels of Azure managed services support to meet your specific needs.
Essentials
- 24x7 support with 24-hour response
- Validation of Azure availability
- Integrated ticketing system
- Defined response and update SLAs
- Structured mobilization plans
Investment: Hourly support rates
Standard Support
- Assigned technical account manager
- System health proactive monitoring
- Workload monitoring and alerting
- Scheduled system admin tasks
- Root cause and “quality first” reviews
Investment: Monthly price and escalations
Premium Support
- Assigned technical account manager
- Business continuity/disaster recovery services
- Technology health check plan
- Proactive infrastructure monitoring
- Security and threat service add-ons
Investment: Fixed monthly rate